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Technical Product Manager The Technical Product Manager/Pharmacist provides technical support to sales managers and customers for excipient technology and formulation development, primarily for immediate and modified release solid dose development, managing key projects, and small scale and commercial scale trial support. Presentations at internal and external training workshops on excipient technology and formulation development will also be required. Reporting to Business Group Director, APAC and Global Technical Director the TPM will liaise with Global Technical Marketing team and our Principals to ensure strategic initiatives are coordinated and delivered to our sales teams and customers. Responsibilities & Duties:
- Coordinate training and technical support for sales teams in the region of responsibility.
- Ensure timely technical support and coordination of IMCD technical resources including the APAC Pharma Technical Centres for purposes of customer support.
- Develop and lead technical application discussions with customers and sales teams using the various technical information tools available.
- Routinely demonstrate ability to understand customer core formulation and guide development and troubleshooting strategies.
- Recommend formulation activity, excipients and processes based on customers targets.
- Coordinate the provision of appropriate product samples to the customer in a timely fashion in close cooperation with the sample department, sales managers and principals.
- Travel to customers’ research, development and manufacturing sites to promote and support the use of Principals products and IMCD Concepts.
- Prepare and present technical information (oral and written) for both internal and external training seminars and workshops and product promotion events.
- Collaborate with Technical Marketing Team for coordinated promotion of new products and initiatives.
- Prepare Key Project reports, customer visit itineraries, and associated reports.
- Use CRM software tools to create tasks, respond to enquiries, update project database, and capture notes of key customer and principal interactions.
Required Skills:
- Must have a high degree of fluency in English and have the ability to speak, read and write in English.
- Must possess the ability to problem solve, rapidly and efficiently
- Must also be proficient in Excel, Word, and PowerPoint.
Required Experience:
- Degree in Pharmacy, Chemistry, Chemical Engineering, or related scientific discipline required. Advanced degree preferred
- Minimum of 10 years experience in pharmaceutical laboratory or industrial pharmacy environment with an emphasis on solid dosage formulation and coating for both immediate and modified release applications
- An understanding of the pharmaceutical development and registration process is preferred.
- Knowledge of major pharmaceutical processes and formulation and manufacturing of finished dosage forms.
- Previous experience giving technical presentations at an academic or industry forum required
- Excellent oral and written communication skills required
- Background as a Pharmacist or similar background preferred
- Strong exposure to customer interaction
- Ideal candidate will possess commercial abilities as well as technical abilities.
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